bv998 Terms & Conditions

1 General Introduction & Applicability

These terms and conditions ("Terms") apply to all users of the bv998 platform and every service it offers. When you create an account on bv998, log in, or use any service, you are automatically considered to have read and accepted these Terms.

bv998 is an online casino and sports betting platform that provides entertainment services to users in Bangladesh in a mobile-friendly environment. We operate using SSL encryption and follow a fair play policy.

1.1 Scope of Applicability

These Terms apply to the following:

• Accessing and using the bv998 website and mobile platform
• Using any gaming, betting, or casino service
• Creating, managing, and transacting on an account
• All activities related to bonuses, promotions, and rewards
• Communication with customer service and support

2 Account Registration & Eligibility

To create an account on bv998, you must meet the eligibility requirements below. Providing false information may result in permanent account closure and forfeiture of all balances.

2.1 Registration Requirements

• You must be 21 years of age or older.
• You must provide genuine, personal information.
• Each person may create only one account.
• Operating multiple accounts on the same device, IP address, or payment method is prohibited.
• The email or phone number provided at registration must be active and belong to you.

2.2 Identity Verification

bv998 reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued document may be requested for verification. Withdrawals may be held until verification is complete.

3 Age Restriction & Responsible Gaming

Creating an account or playing on bv998 is strictly prohibited for minors. If we find that any user is under 21 years of age, that account will be closed immediately and all transactions may be voided.

3.1 Responsible Gaming Commitment

bv998 believes that gaming is an entertainment activity and should never be a source of financial problems. We encourage users to play responsibly. For more information, visit our Responsible Gaming page.

• Do not bet beyond your means.
• Do not treat gaming as a source of income.
• If you feel gaming is becoming an addiction, contact the support team immediately.
• Contact our support if you wish to use the self-exclusion feature.

4 Account Security & Usage

You are personally responsible for the security of your bv998 account. Always keep your password and login details confidential. Allowing anyone else to use your account is a violation of these Terms.

4.1 User Responsibilities

• Use a strong and unique password.
• Always log out after using a public or shared device.
• Report any suspicious activity on your account to us immediately.
• Keep your account information up to date — especially payment-related details.

4.2 Single Account Policy

A maximum of one account is permitted per household. The same payment account (bKash, Nagad, or Rocket) may not be used across multiple bv998 accounts.

5 Deposit & Withdrawal Policy

All financial transactions on bv998 are conducted in Bangladeshi Taka (BDT / ৳). We currently accept and process payments through the following mobile financial services: bKash, Nagad, and Rocket.

5.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Deposits may only be made from a mobile wallet registered in your own name.
• Third-party payments are not accepted.
• Deposit amounts will be added to the account after successful verification.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals will only be sent to the payment method used for the deposit.
• Withdrawal processing generally takes between 30 minutes and 3 hours.
• Active bonus wagering requirements must be met before withdrawing.
• Withdrawals may be delayed if identity verification has not been completed.

5.3 Transaction Verification

bv998 reserves the right to hold any transaction for additional verification, particularly for unusual amounts or suspicious activity. If fraud or money laundering is suspected, the relevant authorities may be notified.

6 Bonus & Promotion Terms

bv998 offers various bonuses and promotional offers. Each offer has specific terms that must be followed.

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; depositing ৳12,000 gives the maximum ৳10,000 bonus for a total balance of ৳22,000.

6.2 Wagering Requirements

The bonus wagering requirement is 15x and applies to the bonus amount only (not deposit + bonus). Example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before withdrawing bonus winnings.

6.3 General Bonus Rules

• Each user may not claim the same offer more than once.
• Bonuses may only be used on designated games — details will be specified on the promotions page.
• Multiple bonuses may not be combined unless separately permitted.
• bv998 reserves the right to withdraw or modify any bonus at any time.
• If bonus abuse is suspected, the account may be subject to investigation.

6.4 VIP Program

bv998 has three VIP tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. Progression to a higher tier depends on your regular activity.

7 Gaming Rules

All games on bv998 are operated on the basis of fair play. Each game has its own rules, which are displayed in the game interface.

7.1 Game Results

All game results are determined by verifiable algorithms. If a game is interrupted due to a technical error, a decision will be made based on the last valid state saved in the system. bv998 is not liable for losses caused by technical issues.

7.2 Betting Limits

Specific minimum and maximum bet limits apply to each game and market. These limits are clearly stated in the game interface.

7.3 Sports Betting

When placing bets in sports markets, the rules of the relevant event apply. If a match is cancelled or postponed, the bet amount may be refunded — details will be provided in the specific sports section.

8 Prohibited Activities

Any of the following activities are strictly prohibited and may result in permanent account closure and forfeiture of balance:

• Creating or operating multiple accounts.
• Opening an account or conducting transactions using another person's identity.
• Bonus abuse, bonus hunting, or attempting to fulfill bonus requirements by artificial means.
• Any attempt at hacking, software exploitation, or disrupting the normal operation of games.
• Using the platform for money laundering or processing funds from illegal sources.
• Playing through fraudulent agreements or collusion with other users.
• Using any bot, script, or automated software on the platform.

9 Account Suspension & Closure

9.1 bv998's Rights

bv998 reserves the right to suspend or close any account without prior notice for the following reasons:

• Any violation of these Terms.
• Suspicion of fraud or deceptive activity.
• Failure to complete identity verification.
• Instructions from a regulatory body or legal requirements.

9.2 User's Right to Self-Close

You may request to close your account at any time. Before requesting closure, ensure all active bets are settled and your balance has been withdrawn. Send account closure requests to [email protected].

10 Limitation of Liability

bv998 is not liable for the following:

• Losses caused by internet disconnection or technical issues.
• Issues arising from the user's device or software.
• Errors in the operations of third-party service providers (payment gateways, game providers).
• Unforeseen circumstances beyond bv998's control (force majeure).

For any complaint or dispute, contact bv998 directly. We aim to resolve issues fairly and promptly.

11 Privacy & Data Protection

Protecting your personal information is our priority. bv998 uses SSL encryption technology to store and transfer all data. For details on our data collection, use, and protection policy, visit our Privacy Policy page.

11.1 Purpose of Data Use

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Providing customer service.
• Service quality improvement and analytics.
• Compliance with legal and regulatory obligations.

12 Changes to Terms

bv998 reserves the right to change, modify, or update these terms and conditions at any time. Users will be notified of significant changes via their registered email or through platform notifications.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions. We therefore recommend visiting this page regularly.

13 Contact & Support

If you have any questions or complaints about these terms and conditions, please contact us. bv998 provides 24/7 live chat support in Bengali and English.

• Live Chat: Available 24 hours, 7 days.
• Email: [email protected]
• Language: Bengali and English.

To contact us regarding legal matters, write to the email address above and mention "Terms & Conditions" in the subject line.